If you are looking for our hardware installation guides, please navigate to support.powershades.com and select your correlating header and motor type.
Before we start the setup, you will need to give yourself (or anyone who will need it) access to the property.
Once you have logged in, you will need to navigate to the "Admin" tab at the top of the page.
Select the properties you would like to assign to this user by clicking the checkbox next to them.
You will need to fill out their details, such as email address and password. You will also need to select the property(s) you would like to attach them to.
Plug the ethernet cable and power cable into the DC port. Wait for 30 seconds. Once the ethernet LED (far right) is solid, you are good to continue. The RF Gateway is in DHCP mode by default.
Log into the PowerShades Dashboard. If you have multiple properties, make sure you have the correct one selected. You can change the property by clicking the property name under "Property", and selecting the correct property.
Navigate to the "Devices" tab at the top of the page.
Select the "RF Gateways" tab under the selected property.
Assign the shades on the property to the channels on the dialog box that opened. You have 30 channels per Gateway.
Navigate back to the homepage of the dashboard by clicking "Dashboard" at the top fo the page.
RF range can be affected by many factors. Make sure your shades are within 30 feet of the RF Gateway for the best performance. If you have any range issues during installation, make sure you orientate the antenna vertically (parallel with the vertical window jamb). Make sure the antenna is not touching any or surrounded by metal. This can drastically reduce range. If issues persist, try relocating your RF Gateway or purchasing an RF repeater(s).
No setup required. Just plug it into a constant power source!
Yes, but it's not the recommended setup. You're able to connect to the RF Gateway IP Address and set up the channels individually. You should only do this if you're using a third-party control system with UDP control!
You can do this by navigating to the IP address of the RF Gateway in your web browser of choice. The settings for this will be found under the "Network" tab.
The LED indicates power. It will remain solid.
The LED indicates RF activity. This will blink during RF activity and can be used to troubleshoot the RF Gateway.
The LED indicates Ethernet activity. It should remain solid, intermittently blinking during Ethrnet activity.
The RF activity LED should only blink during RF activity. If the RF Gateway is having issues, you can use these blink codes to troubleshoot.
|Off||Normal Operation||N / A|
|1 Blink||Looking for network connection||Confirm the ethernet port the RF Gateway is plugged into has intranet. Test other devices on the network / switch. Ensure the Gateway is on the correct subnet.|
|2 Blinks||PowerShades Cloud Disconnected||Confirm the ethernet port the RF Gateway is plugged into has internet. Test other devices on the network / switch. Ensure the Gateway is on the correct subnet. Ensure the PowerShades Dashboard is online.|
|3 Blinks||Attempting to get IP address via DHCP||Ensure your RF Gateway is on the correct subnet. Verify DHCP range on the network. Try a different, known good ethernet port.|
|4 Blinks||Connecting to PowerShades Cloud||Confirm the ethernet port the RF Gateway is plugged into has internet. Test other devices on the network / switch. Ensure the Gateway is on the correct subnet. Ensure the PowerShades Dashboard is online.|
|Intermintent Blinks||Normal Operation During RF Activity||N / A|
This cable is used for development purposes only and can be discarded.
If you're not using a third-party driver for this property, you can use the dashboard's automation to set schedules.
Navigate to the "Automate" tab on the PowerShades Dashboard.
Groups have automatically been created based on the "rooms" that were entered on the Dealer Portal.
You can also edit or delete groups by clicking the correlating buttons on the right side of the page.
On the New Group dialogue box, you're able to choose "filters" based on the attributes tied to the shades (direction, floor, etc). You are able to select multiple options under an option by pressing CTRL while left-clicking (Windows) or pressing CMD ⌘ while left-clicking (Mac).
Navigate to the Scenes tab. These are your "commands" for the shades to follow, but not the schedule at which they perform said command.
On the new dialogue box that opens named "New Scene," you will be able to add the scene variables. You can choose which group is affected and the percentage of light they let in. (100% is open, 0% is closed). Tilt is not currently utilized.
Navigate to the Schedules tab.
A dialogue box named "New Schedule" will open, allowing for customization of the schedule. You are able to name the schedule, choose which scene you would like to trigger and when. You're also able to select the months and days of weeks that it affects.