RF Gateway Standalone Setup

If you are looking for our hardware installation guides, please navigate to support.powershades.com and select your correlating header and motor type.

BEFORE YOU BEGIN

Before we start the setup, you will need to give yourself (or anyone who will need it) access to the property.

STEP 1:

Once you have logged in, you will need to navigate to the "Admin" tab at the top of the page.

STEP 2:

STEP 3:

Select the properties you would like to assign to this user by clicking the checkbox next to them.

You will need to fill out their details, such as email address and password. You will also need to select the property(s) you would like to attach them to.

This is the same login used for the app!

RF GATEWAY SETUP VIDEO

RF GATEWAY SETUP INSTRUCTIONS

STEP 1:

Plug the ethernet cable and power cable into the DC port. Wait for 30 seconds. Once the ethernet LED (far right) is solid, you are good to continue. The RF Gateway is in DHCP mode by default.

STEP 2:

Log into the PowerShades Dashboard. If you have multiple properties, make sure you have the correct one selected. You can change the property by clicking the property name under "Property", and selecting the correct property.

STEP 3:

Navigate to the "Devices" tab at the top of the page.

STEP 4:

Select the "RF Gateways" tab under the selected property.

STEP 5:

STEP 6:

Assign the shades on the property to the channels on the dialog box that opened. You have 30 channels per Gateway.

Make sure you do not have shades cross banks within the same room. All shades within a room should be on the same bank.

STEP 7:

Navigate back to the homepage of the dashboard by clicking  "Dashboard" at the top fo the page.

STEP 8:

STEP 9:

PAIRING THE SHADE FROM THE REMOTE

1. Slide the back of the remote off.
2. If using a multi-channel remote, select the correct channel for this shade.
   
3. Press the P button on the back of the remote. The motor will respond with jogs.
   
4. Once the motor has responded, press the P button on the remote again. The motor will respond with jogs.
   
5. Once the motor has responded again, click "Pair" on the PowerShades Dashboard.
   

PAIRING THE SHADE FROM THE PROGRAMMING BUTTON

1. Hold the motor head button for 2 seconds, the motor will jog once and beep once.
   
2. Once the motor has responded, click "Pair" on the PowerShades Dashboard.

RF Gateway FAQ

MY SHADE'S WON'T PAIR TO MY RF GATEWAY OR THE DASHBOARD KEEPS REPORTING "FEEDBACK FAILED" WHEN LINKING FEEDBACK.

RF range can be affected by many factors. Make sure your shades are within 30 feet of the RF Gateway for the best performance. If you have any range issues during installation, make sure you orientate the antenna vertically (parallel with the vertical window jamb). Make sure the antenna is not touching any or surrounded by metal. This can drastically reduce range. If issues persist, try relocating your RF Gateway or purchasing an RF repeater(s).

HOW DO I SETUP AN RF REPEATER?

No setup required. Just plug it into a constant power source!

CAN I SET THE GATEWAY UP LOCALLY?

Yes, but it's not the recommended setup. You're able to connect to the RF Gateway IP Address and set up the channels individually. You should only do this if you're using a third-party control system with UDP control!

HOW DO I FIND MY RF GATEWAY'S IP ADDRESS?

HOW DO I TURN MY RF GATEWAY TO STATIC?

You can do this by navigating to the IP address of the RF Gateway in your web browser of choice. The settings for this will be found under the "Network" tab.

WHAT ARE THE THREE LED'S ON THE RF GATEWAY?

The  LED indicates power. It will remain solid.

The  LED indicates RF activity. This will blink during RF activity and can be used to troubleshoot the RF Gateway.

The  LED indicates Ethernet activity. It should remain solid, intermittently blinking during Ethrnet activity.

WHAT ARE THE RF ACTIVITY BLINK CODES? WHAT DO THEY MEAN?

The RF activity LED should only blink during RF activity. If the RF Gateway is having issues, you can use these blink codes to troubleshoot.

WHAT'S THE STRANGE RJ9 CABLE THAT CAME WITH MY RF GATEWAY?

This cable is used for development purposes only and can be discarded.

Dashboard Automation Setup

If you're not using a third-party driver for this property, you can use the dashboard's automation to set schedules.

STEP 1.

Navigate to the "Automate" tab on the PowerShades Dashboard.

STEP 2.

Groups have automatically been created based on the "rooms" that were entered on the Dealer Portal.

You can also edit or delete groups by clicking the correlating buttons on the right side of the page.

On the New Group dialogue box, you're able to choose "filters" based on the attributes tied to the shades (direction, floor, etc). You are able to select multiple options under an option by pressing CTRL while left-clicking (Windows) or pressing CMD ⌘ while left-clicking (Mac).

STEP 3.

Navigate to the Scenes tab. These are your "commands" for the shades to follow, but not the schedule at which they perform said command.

On the new dialogue box that opens named "New Scene," you will be able to add the scene variables. You can choose which group is affected and the percentage of light they let in. (100% is open, 0% is closed). Tilt is not currently utilized.

You will need to have multiple scenes so you are able to schedule multiple percentage changes.

STEP 4.

Navigate to the Schedules tab.

A dialogue box named "New Schedule" will open, allowing for customization of the schedule. You are able to name the schedule, choose which scene you would like to trigger and when. You're also able to select the months and days of weeks that it affects.